Case Study

Leading U.S. Supermarket Cuts AP Headcount 50% with Digital Mailroom Automation

A leading supermarket chain in the U.S. eliminated lost invoices, duplicate payments, and reduced FTE by 50% with XBP DMR’s AP automation and global vendor network integration.

Challenge

A dominant U.S. grocery retailer struggled with fragmented payables operations plagued by missing invoices, payment duplication, and persistent reconciliation failures. Manual workflows drained resources while obscuring true merchandise costs and preventing strategic procurement decisions.

solution

XBP Global architected an intelligent automation framework using Digital Mailroom, beginning with correspondence digitization for data capture and validation. Targeting non-EDI indirect procurement, the platform converted all invoicing to electronic format, elevating organizational accountability and responsiveness. Centralized operations unlocked previously inaccessible liquidity optimization strategies. Enhanced supplier onboarding and streamlined processing freed 50% of departmental personnel for value-added assignments.

Benefits

  • Increased visibility
  • Lowered operational cost
  • Decreased FTE by 50%

Download Case Study

×

Get 2.6x ROI

Master Intelligent Document Processing in 90 Days

  • This latest report by
  • Everest Group and XBP Global
  • reveals how IDP transforms manual public sector
  • backlogs into high-speed automated workflows.

Key Takeaways:

  • 223% ROI achieved by year three
  • 2.6x returns on implementation costs.
  • 90-day win with a proven pilot roadmap.
  • AI-powered results that eliminate administrative strain.
ROI Report

Fill in your details to download the full report