SolutionS
Automated Lockbox Services for Faster, Secure Payment Processing
Faster payments and fewer headaches with your receivables fully under control.
Lockbox Services Overview
XBP’s Lockbox platform consolidates paper and electronic payments, automates reconciliation, and delivers real-time insights into your cash flow. By removing manual steps and seamlessly integrating denial management, your team saves time, reduces costs, and gains confidence in every transaction, while ensuring compliance across your operations.
Centralized Payment Processing
Handle all incoming payments, from checks to ACH and credit cards, through one secure, automated platform, reducing risk and eliminating redundant workflows.
Accelerated Revenue Cycle
Access same-day deposit and automated reconciliation for every payment, drastically shortening collection times and improving liquidity.
Integrated Denials Management
Capture and resolve denials faster with a unified dashboard, ensuring higher recovery rates and reducing revenue leakage.
Advanced Automation
Automate ERA/EOB pairing, payer-specific business rules, and cash posting to cut manual entry by up to 50%.
Actionable Analytics
Gain full visibility and actionable insights into receivables, so you can benchmark performance, address bottlenecks, and negotiate more effectively.
Benefits
Transform Receivables Into a Strategic Strength
Automated lockbox solutions help you speed up collections, eliminate manual processing errors, and gain full visibility into your receivables—turning your payment operations into a strategic advantage.
- Accelerate payment posting and reduce days sales outstanding (DSO)
- Minimize human error and administrative overhead
- Increase recovery rates on denied claims and payments
- Strengthen compliance and data security across processes
- Improve cash flow forecasting and financial reporting
Faqs
1. What types of payments can Lockbox Services handle?
Both paper (checks, remittances) and electronic (ACH, credit/debit, EOBs, IRDs) payments are processed, all through one consolidated workflow.
2. How does Medical Lockbox reduce denied claims?
By automating matching and reconciliation, applying payer rules, and integrating denials management, the system minimizes manual errors and accelerates denial resolution.
3. Is the system compliant with healthcare and banking?
Yes, Lockbox Services are built for HIPAA and banking compliance, with secure data capture, storage, and audit trails.
4. How quickly can payments be posted to our accounts?
Same-day deposit and reconciliation is a core feature, enabling faster access to funds and improving liquidity.
5. Can we access real-time reports and analytics?
A secure web portal provides customizable dashboards, real-time performance metrics, and easy information retrieval for audits or management.