SolutionS
Settlement Administration
End-to-end administration for class action, mass tort, and regulatory settlements with rigorous compliance and fraud controls.
Practice-area depth across regulated consumer and commercial matters
Consultative expertise led by a long‑tenured leadership team
In‑house operations for direct control and rapid response
Unified compliance and strong fraud prevention to protect client data
Settlement Administration delivers an end-to-end operating model that spans pre-settlement consulting, program design, and post-settlement execution. Services include data intake, notice planning and media execution, class/member support, claims intake and verification, deficiency cure workflows, eligibility adjudication, payments and tax reporting, and comprehensive court-ready reporting. Controls are built in at every step, including identity checks, duplicate detection, and audit trails that withstand judicial scrutiny.
Operating with in-house teams and governed processes enables faster setup, flexible surge capacity, and measurable SLAs for each workstream. A unified compliance posture covers privacy, information security, financial controls, and record retention, while layered fraud prevention blocks synthetic identities, bots, and repeat claim attempts. Comprehensive reports make it easier to track notice reach, call center SLAs, claim volumes, deficiency rates, payout progress, and exception queues, allowing counsel and stakeholders to monitor progress and make informed decisions.
Full-Service Administration
Design and run the entire lifecycle from notice and claims intake to adjudication, distribution, tax reporting, and final accounting.
Practice-Area Depth
Administer matters across antitrust, consumer, financial services, insurance and healthcare, labor and employment, product liability, and securities.
Consultative Expertise
Leverage experienced leadership and case-tested playbooks to optimize notice design, allocation models, and settlement mechanics.
In-House Operations
Retain direct control over intake, contact center, processing, and payments for faster turnaround and consistent quality.
Fraud Prevention & Identity Proofing
Deploy layered controls to detect bots, duplicates, synthetic identities, and anomalous patterns without slowing valid claims.
Data Security & Compliance
Apply enterprise-grade security, privacy, and retention controls with full audit trails suitable for court and regulator review.
Claims Verification & Adjudication
Use configurable rules and documented criteria to verify eligibility, cure deficiencies, and adjudicate at scale.
Payments & Tax Handling
Support digital and traditional disbursement methods with escrow/QSF management and accurate tax reporting.
Court-Ready Reporting
Provide transparent, evidentiary reporting on notice reach, claim decisions, payouts, and reconciliation.
Issue & Exception Management
Resolve claimant issues with SLA-backed queues, clear ownership, and traceable outcomes.
Benefits
- Accelerate time with ready-to-run workflows and in-house execution.
- Reduce risk through strong compliance, data security, and fraud prevention controls.
- Improve fairness and transparency with clear eligibility criteria and auditable decisions.
- Lower rework and costs using configurable intake, cure, and adjudication processes.
- Enhance claimant experience via multi-channel notice, responsive support, and clear instructions.
- Provide counsel and courts with clear visibility and comprehensive reporting.
- Scale to millions of claims with consistent SLAs and surge capacity.
- Adapt quickly to unique settlement terms and allocation models without custom rebuilds.