SolutionS
Transactional Print & Mail Built for Compliance and Speed
Statements that get opened. Workflows that never miss.
Secure, personalized print and mail, engineered for accuracy, SLAs, and regulatory peace of mind.
Transactional Print & Mail handles high‑volume, time‑sensitive communications, such as statements, invoices, notices, and policy letters with precision and control. Data is ingested securely, documents are composed dynamically with customer‑specific content, and print/insertion is fully audited end‑to‑end. Intelligent barcoding and piece‑level tracking ensure every page is accounted for, while address verification, presort, and commingling reduce postage and undeliverables.
Built for regulated industries, the platform enforces governance at every step: encryption in transit and at rest, role‑based access, immutable logs, and ready‑to‑audit controls for HIPAA/PHI, PCI, SOC 2, and GDPR. Omnichannel options (print, email, SMS, portal) respect customer preferences and consent with consistent branding and messaging across channels. Dashboards surface SLA adherence, print/meter usage, returns, and delivery confirmations so operations can optimize cost, timeliness, and CX.
Secure Composition & Production
Encrypted data flows, role‑based access, and audited job control with piece‑level integrity checks.
On‑Demand Personalization
Dynamically compose statements and customer messages in full color; eliminate static inserts and pre‑printed shells.
Address Hygiene & Postal Optimization
CASS/NCOA, presort, and commingling to reduce undeliverables and postage while improving delivery speed.
Piece‑Level Tracking & SLA Governance
IMb/2D barcodes, scan verification, and milestone visibility from ingest to induction, aligned to contractual SLAs.
Preference‑Based Omnichannel
Mail, email, SMS, and portal delivery options aligned to consent and compliance; synchronized messaging.
Compliance by Design
Controls and documentation to support HIPAA/PHI, PCI, SOC 2, GDPR, and industry audit requirements.
Exceptions & Returns Management
Proactive alerts for holds and mismatches; automated workflows for reprints, address updates, and re‑mailing.
Analytics & Cost Transparency
Real‑time dashboards for SLA attainment, production metrics, postage spend, returns, and channel preference trends.
Benefits
- Protect sensitive data and reduce risk with end‑to‑end security and audited controls.
- Improve timeliness with on‑demand digital workflows and intelligent insertion that accelerate turnaround.
- Lower total cost with postal optimization, address hygiene, and preference‑aligned delivery.
- Increase deliverability and reduce undeliverables via verified addresses and commingled presort.
- Ensure accuracy with piece‑level tracking, scan verification, and SLA‑driven exception management.
- Unify print and digital to meet customer preferences and regulatory requirements, without fragmenting production.
- Gain full visibility into operations and costs to drive continuous improvement and scalability for peak volumes.