SolutionS

Payment Posting Services

Capture sooner. Balance sooner.
A posting workflow that keeps revenue accurate and accounts up to date.

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    Payment posting establishes the financial record that reflects how payers and patients respond to submitted claims. Our team manages payment entry for remittances, patient responsibility amounts, and denial activity with a high degree of accuracy while adhering to the posting rules defined by each provider organization. This structured approach supports consistent posting performance at scale and typically delivers more than 30% in cost savings for provider organizations.

    As posting progresses, reimbursement details become clearer through consistent processing of ERAs, scanned EOBs, and account-level adjustments. Exceptions, mismatched totals, and items requiring review are flagged and resolved to keep each payment accurately recorded and linked to the correct patient account. These processes maintain throughput during high-volume remittance activity while maintaining a turnaround time of under 48 hours.

    Ongoing oversight includes reimbursement trend analysis, analytical reporting, and structured reconciliation of batches, scanned documents, and payer responses. These controls strengthen cash-inflow visibility, minimize posting-related discrepancies, and keep downstream billing workflows aligned with posted activity—helping reduce days in A/R to under 30.

    Patient Payments

    Point-of-service payments, including co-pays, deductibles, and non-covered amounts, are recorded and reconciled with patient accounts.

    Electronic Remittance Processing

    High-volume ERAs are processed in batches, exceptions are resolved, and batch totals are verified against system postings.

    Manual Posting Support

    Scanned EOBs received through secure FTP or EHR uploads are posted according to provider-defined rules, including adjustments, write-offs, and balance transfers.

    Denial Posting

    Payer-specific and ANSI denial codes are accurately recorded, creating a clear basis for timely follow-up and correction.

    Account Reconciliation

    Posted items are compared against remittance data to maintain account accuracy and ensure consistent financial records.

    EOB-Based Reporting

    EOB review supports cash-inflow tracking and helps identify patient responsibility amounts for downstream processes.

    Benefits

    • Improve posting precision through consistent entry of payments, adjustments, and denials.
    • Reduce rework by resolving exceptions identified during ERA and EOB processing.
    • Strengthen denial management with accurately recorded payer responses.
    • Support timely secondary billing through correct posting of primary payment details.
    • Enhance cash-inflow visibility through structured EOB and remittance review.
    • Decrease administrative effort with standardized posting methods across payment sources.
    • Maintain account integrity through batch verification and reconciliation checks.
    • Minimize payment posting delays across high-volume remittance activity.
    • Lower denial recurrence by addressing repetitive posting-related issues.
    • Promote predictable financial outcomes through aligned posting and reporting workflows.
    > 97 %

    Contractual Accuracy