AI enabled
- digitization
- operations
- communication
- digital office
- transactions
XBP Europe is a part of XBP Global – a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.
Where we excel
We apply decades of industry experience, proprietary technology and services to help organisations transform their key business processes. See how our solutions can drive your digital transformation.
Banking & Finance
Finance & Accounting
Request to Pay (R2P)
Confirmation of Payee (CoP)
OmniDirect
Intelligent Document Processing – IDP
Analyst’s Choice
Featuring
See what’s in focus for us
Intelligent Document Processing (IDP)
Transform information management across your organization
Using our AI powered technology, nventr.ai, our platform extracts and organises data to deliver predictive analytics and seamless operations. XBP’s hybrid offering with human-in-the-loop validation cuts deployment time and adds another layer of checks for error-free results.
Healthcare Solutions
Tech-enabled revenue cycle transformation
From eligibility verification to claims processing and payment posting, our solutions connect every touchpoint in the healthcare revenue cycle. Backed by automation, AI, and expert support, we help providers reduce denials, accelerate reimbursements, and streamline operations.
Digital Mailroom (DMR)
AI-powered mailroom that sorts, scans, and delivers—automatically.
With XBP Global’s AI-powered Digital Mailroom, physical mail is scanned, digitized, and delivered to the right person—fast. From same-day check deposits to searchable digital assets and 7,000+ app integrations, our SOC-2, SSAE-18, and HIPAA-compliant solution brings instant clarity, control, and compliance to your mailroom operations.
Agentic AI
AI that speaks, thinks, and delivers
XBP Global’s Agentic AI suite unites powerful AI Contact Center Solutions with advanced Data & AI services to transform customer engagement and decision-making. From omnichannel automation and real-time agent intelligence to seamless data integration, model deployment, and AI-driven workflows, we deliver speed, scale, and precision. With proprietary models, cloud-scale design, and continuous optimization, Agentic AI empowers businesses to work smarter, serve faster, and innovate without limits.
See us at The 2026 RMAI Annual Conference
Date: February 9-12, 2026
Location: Las Vegas, NV
Meet us at RMAI 2026 – Las Vegas | Kiosk #3
We will be attending the RMAI event in Las Vegas, and we’d love to connect with industry leaders, partners, and innovators from the receivables and collections ecosystem.
Visit us at Kiosk #3 to discuss how XBP Global is helping organizations transform operations across collections, contact centers, compliance, analytics, and AI-led automation. Whether you’re looking to improve efficiency, enhance customer experience, or scale with confidence, our team will be happy to explore tailored solutions and potential synergies.
Schedule a meeting with our team during the event and make the most of your RMAI experience.
Sponsoring the Annual Turkey Trot in the Pacific Palisades
Date: November 27, 2025
Location: Pacific Palisades, CA
XBP Global is proud to be the presenting sponsor of this year’s Annual Turkey Trot in the Pacific Palisades on Thanksgiving Day. Uniting over 5,000 participants, this much-loved event celebrates fitness, and importantly, rebuilding – after the Los Angeles fires devastated the area in January. Our team will participate and our fundraising efforts will be in full swing, as we unite to help our community.
Keeping company culture
across multiple geographies
This XBP Insights podcast is moderated by our CEO Andrej Jonovic. He’s joined for an informal discussion by Fatimata Ndiaye, our Vice President of HR for EMEA, and our EMEA Recruitment Manager Emily Reichert.
XBP celebrates 10 years in Ireland
A Milestone was reached in Ireland in March 2024. It has been 10 years since originally setting up in Dublin, Ireland and taking on the first client contract there. Great progress has been made in the 10 year period since, building the client base, and the fact that today we process 95% of all cheque payments in Ireland.
The benefits of embracing
employee individuality
There’s a proven strong link between innovation and employee engagement and a key driver of that is embracing employee individuality. This blog post outlines why it makes sense to get fully on board with the idea.
XBP is digitally transforming bills and payments processes – be part of it
We offer a fulfilling and positive workplace for everyone. Our team members come from all over the globe. Their different viewpoints and experiences add value and new perspectives to everything we do. Diverse ideas, backgrounds and professional input make us think outside of the box and drive our success.
Exciting opportunities are available for:
A Wonderful Day at The Annual Turkey Trot
Date: November 27, 2025
Location: Pacific Palisades, California
XBP Global Sponsored the 2025 Turkey Trot. Families participated, kids laughed, and positive energy flowed as we ran together. We’re honored to have been a part of this event, which marks a watershed for many – especially those who call the Pacific Palisades home. As a company, as a team, and as individuals, it was truly a day to remember. We are also grateful that our $5,000 community match for restoring the YMCA was fully met. See the Press Release here.
See what our clients have to say
We realize the challenges you faced with offshore staff and inbound mail operations, and you have done an excellent job recovering as quickly as you did. We appreciate the efforts you are making on a daily basis!
Your team has been doing an excellent job of keeping us informed of status and staying on top of the workload. I am impressed with the ability your company has shown in staying on top of this.
We are so appreciative of the service they continue to provide during these challenging times!! Please thank them for continuing to support our clients!
Talk to our team about the digital transformation of your bills and payments processes
News and insights
Everest Group Report Highlights the Growing Role of Intelligent Document Processing in Modernizing Public Sector Service Delivery
IDP vs. OCR: What does your business need?
Intelligent Document Processing (IDP) and How it’s Transforming the Healthcare Sector
Print and Mail Automation for a Leading P&C Insurance Company
Is request to pay the system for a world of new norms?
Verification of Payee (VOP)
